Frequently Asked Questions
No, all of our vehicles are smoke free. Any vehicle that is returned and is deemed to have been smoked in will be charged a cleaning fee. Please, we ask that you not use tobacco products of any kind in the vehicles. Please do not use marijuana products in the vehicles, this will result in a cleaning fee.
Certainly. We understand that many of our customers use OK3Air and the Russ-McDonald Field/Heber City Municipal Airport. With a minimum of 24 hours advanced notice, we will be happy to meet you here or in Park City with your vehicle.
With 48 notice you will not be charged for the reservation. Cancellations less than 24 hours prior to the start of your rental period will be charged a one day rental charge.
Yes, as outlined in your contract, if you are unable to fill the tank prior to the return of your vehicle, we will charge you a per gallon charge that will be clarified in your rental contract.
For your convenience, we are able to equip your rental vehicle with a roof top ski box, bike rack or child car seat for a modest additional charge.
No, but during regular office hours we pick you up at the airport in the car you rented! After confirming your travel information beforehand, we will be waiting for you when you arrive. Our driver will call or text you to coordinate the precise pickup spot after you have your bags. Combined with our online, pre-arrival paperwork process, once the car pulls up, its yours! Email or call or after-hours pick up details.
Our minimum age is 21. All renters must provide a valid driver’s license at the time of rental car pickup.
No, all rentals must be reserved with a valid credit card.