AWD Rentals, LLC Rental Policies

Hours of Operation

Our Salt Lake Int’l Airport location is open Mon-Sat from 8AM to 6PM. We offer after hours and Sunday service by appointment only.

Shuttle Services

Salt Lake City Airport Location:

Call ahead for shuttle service. Depending on demand, our shuttle service will pick you up at the aiport, otherwise, our location is minutes away from the Salt Lake City airport. We recommend using Uber or Lyft to quickly get to our location for vehicle pick up if our shuttle is not readily available.

Rental Day Description

One rental day is defined as a 24 hour period starting from the time that the vehicle is picked up.

Renters who do not return their rental vehicle within a 2 hours of the agreed upon time will incur additional charges.

Mileage

Every vehicle rented comes with 300 miles per day included in the price based on the daily and weekly rates.

The monthly rate includes 3,000 miles per month.

We do not offer unlimited mileage.

Off Road Policy

Driving of all rental vehicles is limited to improved, maintained roads only. This is described as all paved roads, graded dirt roads, or well maintained easy to moderate trails. Off road use of any kind is prohibited as well as rock crawling or driving on difficult trails.

Credit Cards

A major Credit in the name of the renter is required for all rentals. There must be credit available on the card used for the amount of the rental plus an additional deposit in theamount of $250 to $500, depending on the vehicle rented.

Credit card information is taken up front to guarantee the reservation. No security deposit is charged on the card until the vehicle is picked up.

Any Credit card used to pay for a rental must be presented at the rental counter in person by the named card holder.

Debit Cards are not accepted.

Security Hold

A $250- $500 security hold (depending on the vehicle) is required on all rentals.

Security holds are taken at the time of vehicle pickup. This deposit is not charged at the time of the reservation.

The security hold is released at the time of vehicle return if there are no additional charges due. (i.e. Extra rental days, fuel, over miles, vehicle damage, etc…)

Winter Conditions

All of our vehicles are equipped with ALL SEASON tires.

WE DO NOT allow chains on our vehicles.

Ski Racks

Ski racks are available for rent on all of our vehicles for your convenience.

Towing

Towing is allowed on all vehicles equipped with a tow bar, please observe allowable tow limits.

Cancellation

If you need to cancel your reservation, please notify us at least 72 hours in advance.

For cancellations made less than 24 hours in advance there will be one day charge equal to the rental of the vehicle reserved.

24 hours notice is required for early returns.

Age Requirements

Minimum Age: 21

Additional Drivers

1 additional drivers permitted

Minimum Age for Additional Drivers: 21

There is a $5/day charge for each additional driver beginning with the 3rd driver.

Driving Area

Restricted to the United States West of the Mississippi River and Western Canada.

Mileage restrictions apply. Travel to Mexico is NOT allowed.

Fuel Policy

Vehicles must be returned with the fuel tank: As It Left

Fuel will be charged at 5.00 gallons

Deposit Requirements

Cash deposits are not accepted.

AWD rentals accepts the following rental deposits:
VISA, Mastercard, AMEX, Discover

Payment Methods

AWD rentals accepts the following methods of payment:
All major credit cards.

Optional Charges and Coverage

Collision Damage Coverage
25.00 per day

Renter’s Collision Protection for the rental vehicle. Covers the rental vehicle only for up to $20,000 in damages after a $250 deductible. (Deductible = Renter is responsible for the first $250 in damages) Cost is $25/day. (Please note: This is NOT a damage waiver but is an actual collision damage insurance policy)

All drivers must be specified on the Rental Agreement and a copy of all driver licenses will be requested at the time of vehicle pickup.

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