AWD Rentals, LLC Rental Policies

Hours of Operation

Our Salt Lake Int’l Airport location is open Mon-Sat from 7AM to 8PM. We offer after hours and Sunday service by appointment only.

Airport Pickup

Salt Lake City Airport Location:

We pickup at the airport in the car that you rent! Our regular airport pickup times run from 7am to 8pm.

For early morning or late night arrivals we can arrange for parking lot vehicle pickups. Please email or call for specific details and instructions.

Rental Returns

To return a vehicle renters will meet the manager at the office and he will drive the party to the airport for drop off. The office is approximately a seven minute drive from the airport.

If there is a full car then the manager will meet the party at the airport. He will coordinate the specific time and place with you via phone call or text. At AWD Rentals we’re very flexible and we strive to accommodate all of our customers.

Late night returns: please contact AWD Rentals for specifics on late night return policies.

Rental Day Description

One rental day is defined as a 24 hour period starting from the time that the vehicle is picked up.

Renters who do not return their rental vehicle within a 2 hours of the agreed upon time will incur additional charges.

Mileage

Every vehicle rented comes with 300 miles per day included in the price based on the daily and weekly rates.

The weekly rate includes 1,500 miles for 1-week rentals.

The two-week rate includes 2,000 miles for 2-week rentals.

The monthly rate includes 3,000 miles per month.

We do not offer unlimited mileage.

Excess miles will be charged $1.00 per mile.

Off Road Policy

Driving of all rental vehicles is limited to improved, maintained roads only. This is described as all paved roads, graded dirt roads, or well maintained easy to moderate trails. Off road use of any kind is prohibited as well as rock crawling or driving on difficult trails.

Credit Cards

A major Credit in the name of the renter is required for all rentals. There must be credit available on the card used for the amount of the rental plus an additional deposit in theamount of $250 to $500, depending on the vehicle rented.

Credit card information is taken up front to guarantee the reservation.

Any Credit card used to pay for a rental must be presented at the rental counter in person by the named card holder.

Debit Cards are not accepted.

Security Hold

A $250- $500 security hold (depending on the vehicle) is required on all rentals.

The security hold is released at the time of vehicle return if there are no additional charges due. (i.e. Extra rental days, fuel, over miles, vehicle damage, etc…)

Winter Conditions

All of our vehicles are equipped with ALL SEASON tires.

WE DO NOT allow chains on our vehicles.

Roof Cargo Box

Roof cargo boxes – ideal for skis, snowboards, and additional baggage storage – are available on all vehicles as extras with minimal daily fees.

Towing

Towing is currently NOT allowed on any of our rental vehicles.

Cancellation

If you need to cancel your reservation, please notify us at least 72 hours in advance.

For cancellations made less than 72 hours in advance AWD Rentals will charge a Cancellation Fee equal to the first day’s rental cost, including taxes.

24 hours notice is required for early returns.

Age Requirements

Minimum Age: 21

Additional Drivers

1 additional drivers permitted

Minimum Age for Additional Drivers: 21

There is a $5/day charge for each additional driver beginning with the 3rd driver.

Driving Area

Restricted to the United States West of the Mississippi River and Western Canada.

Mileage restrictions apply. Travel to Mexico is NOT allowed.

Fuel Policy

Vehicles must be returned with the fuel tank: As It Left

Fuel will be charged at 5.00 gallons

Deposit Requirements

Cash deposits are not accepted.

AWD rentals accepts the following rental deposits:
VISA, Mastercard, AMEX, Discover

Payment Methods

AWD rentals accepts the following methods of payment:
All major credit cards.

Optional Charges and Coverage

Collision Damage Coverage
27.00 per day

Renter’s Collision Protection for the rental vehicle. Covers the rental vehicle only for up to $20,000 in damages after a $250 deductible. (Deductible = Renter is responsible for the first $250 in damages) Cost is $27/day. (Please note: This is NOT a damage waiver but is an actual collision damage insurance policy)

All drivers must be specified on the Rental Agreement and a copy of all driver licenses will be requested at the time of vehicle pickup.

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